Thank you for visiting or being a customer of Vacation Rental Technologies LLC (“Company”, “we”,
“us”, “our”). We
are committed to protecting your personal information and your right to privacy. If you have any
questions or concerns about our policy or our practices with regards to your personal
information, please contact us at support@vacayrental.tech.
When you visit our public website, its subdomains, or any third-party services employed by
Vacation Rental Technologies ("Sites) or our applications for web or mobile devices (“Software”)
or use our
services in any way including communications in person, via telephone, or in writing, you
disclose to us and trust us with your personal information. We take your privacy very seriously.
In this policy document we seek to explain to you in the clearest way possible what information
we collect, how we use it and what rights you have in relation to it. Please take some time to
read through it carefully, as it is important. If there are any terms in this privacy policy
that you do not agree with, please discontinue use of our Sites, Software, and any related
services.
This privacy policy applies to all information collected through our website,
software, and any related services, sales, marketing or events.
Please read this
privacy policy carefully.
Information collected:
We
collect personal information voluntarily provided to us by you, our visitors and users, when
interacting with our sites or software through opt-in forms, account registration, purchasing
and checkout, contacting us, or otherwise participating in the normal actions of the Sites and
Software.
The personal information we collect depends on the context of your
interactions with us, our Sites and Software, the features you choose to use, and the actions
you choose to take.
The personal information we collect can include the following:
• First and last name
• Contact information including email, phone, or postal address
• Account passwords
• Payment data including credit card information and billing address (all
payment information is passed and stored securely by our payment processor, we do not retain
payment information)
All personal information that you provide to us must be true,
complete, and accurate. You must notify us of any changes to your personal
information.
Some information is automatically collected when you visit, use, or
navigate our Sites and Software. This information is not personally identifying (like name or
contact information) but may include device and usage information such as IP address, browser,
device characteristics, operating systems, language preferences, referring URLs, device names,
location, and information about how and when you access our Sites and Software.
We also utilizes common web technologies like cookies to collect information.
If you use our mobile application, we may additionally collect the following types of
information:
• Geo-location information to provide location-based services while you are using the mobile
application
• Mobile device feature access, namely camera access (you can change permissions
at any time in your device's settings)
• Mobile device data such as device model,
manufacturer, operating system, and IP address
• Push notifications regarding your account,
which can be disabled through our mobile application or from your device's settings
We may also obtain additional information about you from other sources such as third-party
marketing partners and operational products. Some examples of the types of information we may
receive from third parties includes social media information, search results and links, and paid
listings or sponsored links.
How your information is used:
We use your personal information collected from our Sites and Software for a variety of business
purposes designed to serve you better and more appropriately. We process your information for
our legitimate business interests, in order to enter into or perform a service contract with you
with your consent to our Terms & Conditions.
We may use your information to perform one or more of the following tasks:
• Facilitate account creation and log in functions with email address, password, and some basic
personal information
• Send marketing communications in accordance to your preferences (you
may opt-out of our promotional emails at any time)
• Send administrative information such as
information about your account or use of our product, or information on our terms of use and
policies
• Manage your orders and provide relevant information to you such as payment
receipts and shipment tracking information
• Request feedback or testimonials in an effort
to improve your experience with our Sites and Services
• Deliver targeted content to you via
display advertising or marketing communications managed internally or through third parties
•
Enforce our terms, conditions, and policies
• Respond to legal requests following our
policies and the law as applicable
• For other business purposes such as data analysis,
product research, marketing performance, and technical performance of our Sites and
Services
How your information is shared:
It is never our intent to share your information with another party, however sometimes it is
necessary under the following conditions:
• You give us direct consent or request to share your information for a specific purpose
•
When it is necessary to perform a legitimate business interest to serve you (such as technical
support or account management)
• When it is a requirement to fulfill the terms of a contract
you have entered into
• When we are legally required to do so under obligation of applicable
law such as in response to a court order
• When we believe it is necessary to prevent or
respond to potential violations of our policies, prevent fraud or other crimes against our
business, or in any situation involving risks to the safety of any person or persons.
At times when we do share your information with third parties, we make a legitimate effort to
only share the minimum amount of information required to perform the desired business function.
Vendors, consultants, or other third-party service providers may at times be granted access to
your information so that we may deliver the best possible service to you. Some examples of the
types if third parties that may or may not access your information include payment processing
services, email delivery services, analytics services, communication and support services, and
customer relationship management services. We may also transfer your information in the event or
during the negotiations of a sale or transfer of our business. Unless specifically stated in
this policy, we will never sell or trade your personal information to third parties for their
promotional purposes.
We reserve the right to choose and change our vendors, consultants, and service providers at any
time.
Cookies and tracking:
We may use cookies and similar software technologies to access, track, or store information. Our
use of these technologies is intended for your best interest in improving the performance of our
Sites and Software or delivering relevant content to you. You can disable our ability to utilize
these technologies through your browser settings.
Retention of information:
We will always keep your information as long as is necessary for the purposes described in this
policy, unless a longer period is required by law, such as for tax or accounting purposes. When
we have determined we have no ongoing or potential upcoming legitimate business need to process
your personal information, we will delete or anonymize your data within a period not exceeding
90 days. If this is not possible because, for example, your information has been stored in
backup archives, we will continue to securely store your information and prevent access to it
until deletion is possible.
Protection of information:
To the best of our abilities, we have implemented appropriate and modern technical and
organizational security measures designed to protect the security of any and all data that we
process. We cannot guarantee the safety of your information that is processed or stored by us
and we make no claims as to the security measures of our third-party services providers, the
underlying technologies of our Sites and Software, or the various number of products you may
elect to use to interact with our business. Any transmission of information through our Sites
and Software is performed at your own risk. You should only access our Sites and Software in a
secure and trusted environment.
Minors:
We do not knowingly solicit or accept any data from any person under the age of 18 years of age.
By using our Sites and Software, you represent that you are 18 years old or older, or that you
are the parent or legal guardian of such a minor and consent to the minor's dependent use of our
Sites and Software. If we discover that we have personal information from any user less than 18
years of age, we will deactivate that user's account and make reasonable efforts to promptly and
permanently delete that user's information.
Privacy rights:
You may review, change, or terminate your account at any time via the standard features of our
Sites and Software or by communication with a representative of our company.
Upon a request to terminate your account, we will deactivate your account information in our
active databases. However some of your account information may be retained to prevent fraud,
enforce our terms of use, or provide potentially requested support for your account.
Do-not-track features:
Most web browsers and mobile operating systems and applications accept cookies and tracking
tools
by default but offer features or settings to disable many or all tracking features. There is no
standard for recognizing or disabling tracking features, and so we make no guarantee that our
Sites and Software are compatible with any other technology you elect to use. We encourage you
to research your browser's or mobile device's capabilities if you would like to limit our access
to your information.
If you choose to remove or reject cookies or other tracking technologies, this could affect the
performance of our availability of certain features in our Sites and Software.
You can opt-out of marketing communications from the included opt-out feature (typically a link
labeled 'unsubscribe'). Even if you opt-out we may still require to send you service-related
communications necessary for the administration and use of your account. You are welcome to
contact us with questions or concerns about our communications with you.
Policy updates:
We may update our Privacy Policy from time to time. Any
changes will be posted here as soon as they are available. Any material changes made to this
policy may require that we notify you either by a prominent notice of such changes in our Sites
and Software or by direct communication with you. We encourage you to review this policy
frequently to stay informed of how we are working to protect your information.
Contact us:
Comments, questions, or concerns in regards to our
policies can be directed to our team:
Phone: (727) 490-8047
Email: support@vacayrental.tech
Vacation Rental Technologies LLC
New York, NY
United States